Thursday, June 12, 2008

Your New Home Page

We've rolled out some important changes to your home page. Most are self-explanatory, but just in case here's some guidance:

First - we've added friendly, red 'New!' markers next to the new items. You notice 2 new items - "Manage My Account" and "Actions."

Manage My Account -- The first 2 links (Invoices and Purchase Orders) are links to the list of vehicles you have bought or sold. From these lists you can print your Invoice or Purchase Order.

Current Bids, Lost Bids, Bids by My Dealership show you all of the bids you've made and the outcome of those deals. Notice that you can quickly switch between the 3 lists using the new set of links at the top of the page (the orange one is the current list):
iLuxCars Offers (everyone's favorite page), Withdrawn Vehicles, Expired Vehicles show you current, withdrawn, or expired deals. You can accept working deals or re-open expired or withdrawn deals. We've split these into 3 pages because many of you have so many deals that it was becoming confusing. Again, you can switch between the 3 pages using the links at the top of the page:

The Activity Reports link takes you to an online version of your dealership's monthly activity (this is the one we mailed last month).

Actions -- The Action links are a shortcut to enter a vehicle (Trade or Appraisal), Request a Vehicle, report issues about the System, or read the latest news (this BLOG).

Finally, if you want a really, really easy way to start the new car wizard (Sell A Car or Appraisal), we've created a small program that will put an icon on your desktop to launch the wizard in one step. If you have save your password (on the login page), then you won't even need to type your password to get started. To try it out, click here.

Of course we're always available to help you through any problems you're having or answer any questions you have about the system - toll-free, anytime. 866.276.4540.

Tuesday, June 10, 2008

What's New - May 2008

May was another record month for us at iLUXCARS.

We had 84 new members join iLUXCARS last month alone. New members from all over the world - Florida, California, New Jersey, Washington, Utah and the Bouches-du-Rhône department of France. (If you're curious, it's in the Provence-Alpes-Côte d'Azur region: Bouches-du-Rhône)

That's right. iLUXCARS Europe is officially open. Besides the fact that this sounds really, really cool (say it: Bouches-du-Rhône) - we think this proves the unique and global value of the iLUXCARS Service. Next - iLUXCARS Canada.

We also announced a new commitment to super fast appraisals and super simple appraisal to trade conversions. Here's the short version: Enter an iLUXCARS Appraisal and the System will give you an up to the minute value in 5 minutes or less. Start your deal fast. Let the System do the work.

And finally, most of you probably received your first monthly activity report by now. The report shows everything you and your dealership did last month - buy, sell, even the number of times you logged in. If you didn't get it - or can't find it, it's available on your home page under 'Activity Reports.'

So, if you're new to the network - welcome. Or, as they say in Provence-Alpes-Côte d'Azur - Bienvenue!

Friday, June 6, 2008

Real Money

Occasionally we hear second hand what people are saying about the iLUXCARS service. Most of what we hear, unsurprisingly, is overwhelmingly positive.

The most consistent thing we hear: "iLUX? It works." (Exactly)

One of the more interesting things we've heard: "iLUX? That isn't real money."

Excuse me?

That is, the current bid in the System isn't actually real money. Really? News to us.

It could be that these non-believers haven't considered the fact that iLUXCARS operates nationally. The money in one market is frequently better than the money in another, and iLUXCARS is the only sensible way to take advantage of that.

It could also be that some of you don't really understand the iLUXCARS idea, or the iLUXCARS System, or the iLUXCARS guarantee, or the quality of the iLUXCARS service.

Or, maybe you're just jealous.

So - just to be crystal clear - it's real money.

Tuesday, June 3, 2008

Commitment

When you start the process of selling a car to a customer that involves a trade, your first and hardest goal is to get a commitment. Now, while every customer has an idea of what they need for their trade, most of them think they are way too smart to actually tell you that number.

No commitment and the deal isn't started.

You need commitment. But to get that, you'll need a number to start the deal. And, the simplest way to get that number - a real number, a deal starting number - is to get an iLUXCARS Appraisal.

So to help with all this we have a new commitment to you - When you enter an Appraisal on the iLUXCARS System we promise that the System will give you number that you can use to start your deal in 5 minutes or less.

Promise. Appraisals in 5 minutes or less. Print it out if you want. Start your deal. Get a commitment.

(If you make your deal and want to wholesale the car, we'll convert it to a Fresh Trade deal - just give us a call.)

Now you have a commitment.