Tuesday, April 15, 2008

Our Guarantee

We've said many times that iLuxCars guarantees every deal. Payment. Shipping. Condition.

One of the things we do to ensure the condition guarantee is to run a CARFAX report on every accepted deal. The report is printed and placed it into the permanent file along with the invoice and purchase order from the deal. Every time.

We do this so that we can guarantee that the CARFAX is clean or if it isn't, you've been told about any issues in the report. If the report isn't clean and you don't want the car because of that, we'll unwind the deal.

Occasionally, data is reported to CARFAX well after the vehicle arrives at your dealership. Now, as much as we'd like to tell you this will never happen, we're not CARFAX and we're not in charge of their data.

This means, of course, that we can't guarantee the report will always be clean. However, we will guarantee that it will be clean at the time of purchase.

It goes without saying that we do all of this as part of our solution. Every Time. Guaranteed.

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